LEGAL REFERENCE

aapka privacy hamara priority hai

ar games par aapka personal information surkshit rahta hai. Hum transparent hain is baare mein ke aapka data kaise use hota hai, kaun sa information hum collect karte...

Data encryption standardLocal payment info protectedAccount access only by you

Lobby dekhain Read FAQ

hamari privacy process aur jurisdiction

Jab aap ar games par account banate ho, hum aapka naam, email, phone number, aur payment method collect karte hain. Ye information sirf aapke account verify karne aur withdrawals process karne ke liye use hota hai. Hum aapka data us jurisdiction ke under follow karte hain jahan aap supported ilaqon mein hain. JazzCash, Easypaisa, SadaPay aur Raast se jo payment details aate

hain, woh encrypted rehte hain hamari system mein. Aapka location, device type, aur login history track hota hai security ke liye, fraud rokne ke liye. Hum third parties ko aapka personal data nahi bechte aur na hi share karte hain marketing ke liye.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWAL HO?

hamse contact karo agar confusion ho

AAPKA VISHWAS, HAMARA BASIS

kaun sa practices hum follow karte hain

Encryption Technology

Aapka password aur payment details SSL encryption se protected rehte hain. Jab aap JazzCash ya Easypaisa se deposit karte ho, woh link encrypted tunnel se jata hai.

No Third-Party Sale

Hamara business aapko game aur betting experience dena hai, aapka data beechna nahi. Hum marketing companies ko aapke info nahi dete.

Cookies Usage Clear

Hamari site cookies use karte hain taake aapka login memory mein rahe aur aapka preference save rahe. Aap browser se cookies disable kar sakte ho agar chahiye.

Withdrawal Verification

Jab aap paise nikalna chahte ho, hamara team aapke identity verify karta hai money-laundering rokne ke liye. Ye aapko hi surksha deta hai.

Device Security Logs

Aapka har login aur transaction device location ke sath record hota hai. Agar koi aur device se login ho, aapko alert mil jaata hai.

Annual Privacy Audit

Saal mein hum apne policies check karte hain aur update karte hain agar naye laws aaye ya naye threats discover hon.

hamari policies ek jaisi rahti hain sabhi platforms par

Data Retention	Account band karne ke baad bhi 3 saal tak aapka financial record hamara backup mein rehta hai tax aur regulatory reasons se.
Cookie Duration	Session cookies 24 ghante rehte hain, persistent cookies 2 saals tak. Aap anytime clear kar sakte ho apne browser settings se.
IP Address Logging	Har login aur withdrawal IP address log hota hai taake hum suspicious activity detect kar saken. Ye log 6 mahine tak rehte hain.
Geographic Restrictions	Jahan local qanoon ijazat deta hai wahan aap khelne aur betting kar sakte ho. Restricted countries se automatic block hota hai aapka account.
Payment Data Handling	JazzCash, Easypaisa, SadaPay aur Raast ke through jo transaction ho, wo tokenized rehte hain. Full card number kabhi hamara database mein store nahi hota.
Child Protection	Agar hum detect kare ke account holder minor hai, immediate block kar dete hain aur account ko deactivate kar dete hain.
Marketing Communications	Email promotions sirf agar aapne opt-in kiya ho. Aap anytime unsubscribe kar sakte ho aur hum 48 ghante mein aapko remove kar dete hain list se.

hamari privacy policy ke key features

Transparent Communication

Jab privacy policy change hote hain, hum email karte hain aur new policy effective hone se pehle notification dete hain. Aapko choices milti hain.

Local Payment Security

JazzCash aur Easypaisa deposits directly aapke account se aate hain. Hum middle mein aapka banking credentials store nahi karte.

Account Control

Aapke account mein jo bhi setting ho, aap apne aap change kar sakte ho. Password, security questions, linked payments sab aapke control mein.

Complaint Resolution

Agar aapko lagta hai aapka privacy violate hua hai, formal complaint file kar sakte ho. Hum 14 din mein respond karte hain investigation ke saath.

Data Deletion Request

Jab account band karo, aapke personal data gradually delete hota hai. Financial records legal requirement ke liye rakhte hain, baaki sab delete hota hai.

GDPR Compliance Ready

Agar aap supported ilaqon mein ho, GDPR ke under rights hain aapke. Data portability, right to be forgotten sab available hai.

privacy policy ke baare mein aapke sawaal

Sirf authorized employees jo customer support, payments, aur security team mein hain. Unhe strict confidentiality agreement pe sign karna padhta hai. Data access logs hoti hain taake hum dekh saken kone ne kab access kiya.

Jab aap login karte ho, ip address record hota hai taake hum fraud detect kar saken. Location approximate level par dekha jaata hai, exact location nahi. Agar aap VPN use karte ho aur restricted area se connect karte ho, account suspend ho sakta hai.

Bilkul. Ye payments encrypted tunnel se aate hain. Hamara system tokenization use karta hai, matlab full account number nahi store hota. Sirf transaction reference rakhte hain.

Immediately support team se contact karo. Hum account lock kar dete hain, aapka password reset karte hain, aur last transactions check karte hain. Agar unauthorized withdrawal hua ho, hum investigation shuru karte hain aur usually reverse kar dete hain.

3 saals tak financial records rehti hain legal requirement ke liye. Account band karne ke baad bhi ye rehte hain. Personal info ko aap request kar ke delete karwa sakte ho, lekin financial records retain rahe honge.

Nahi. Hum third-party marketing companies ko aapka personal data nahi dete. Marketing emails sirf agar aapne explicitly opt-in kiya ho. Aap anytime unsubscribe kar sakte ho aur hum immediately hatate hain.

Cookies aapke login session ko remember karte hain taake aap bar bar password na dalon. Preference cookies aapka language aur theme choice save karte hain. Analytics cookies hamko samjhne mein madad karte hain ke visitors site ko kaise use karte hain, lekin personal identification nahi hota.